This is the one of many posts I will have in different forums about how bad UPS sucks.
Don't ever use them. They are incompetent (the drivers don't check signatures, in my case someone who's name starts with a D signed for my package, the driver just entered that it was signed by "Kennon"), their computer system is seriously flawed (if the computer doesn't recognize an address it just randomly generates a new address, in my case the wrong name, address, city, and zip, I guess I should feel lucky it got in the correct state), and their customer service is rude (I had two people actually hang up on me because I kept asking questions they couldn't answer).
So long story short; my father used UPS to mail some sculptures to me that I did when I was a kid. He used my correct name, correct address (he left out drive), correct city, correct state. UPS, in their automated wisdom sent it to the wrong person (who signed for it), wrong address, wrong city, and wrong zip. This was double-checked by no one. No logic that I can see was used to get the package to the correct address. Isn't this why we have RETURN addresses on everything? And now, items that are priceless to my father and I are presumable lost forever. (This has happened to me twice in the last month)
So for those of us who use the various mailing systems to do business. Be warned, UPS is not to be trusted. I never will again.